HDI
QQ0-100 · Question #40
Which two actions reflect a supportive help desk environment? (Choose two.)
The correct answer is B. Analysts attend Help Desk meetings D. Analysts take part in the decision-making process. See the full explanation below for the reasoning.
Question
Which two actions reflect a supportive help desk environment? (Choose two.)
Options
- AAnalysts work through lunch
- BAnalysts attend Help Desk meetings
- CAnalysts work with specific customer issues
- DAnalysts take part in the decision-making process
How the community answered
(23 responses)- A9% (2)
- B78% (18)
- C13% (3)
Community Discussion
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