HDI
QQ0-100 · Question #112
During a call, you need to have the customer reboot the system What could you do during this time to distract the customer from the long boot process?
The correct answer is C. Explain to the customer what you just did. See the full explanation below for the reasoning.
Question
During a call, you need to have the customer reboot the system What could you do during this time to distract the customer from the long boot process?
Options
- AAsk the customer if he is married
- BAsk the customer where he resides
- CExplain to the customer what you just did
- DExplain how the help desk benefits the customer
How the community answered
(37 responses)- A8% (3)
- B3% (1)
- C76% (28)
- D14% (5)
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