HDI
QQ0-100 · Question #106
Which statement about service level agreements (SLAs) is true?
The correct answer is C. SLAs are used to document customer and service provider expectations. See the full explanation below for the reasoning.
Question
Which statement about service level agreements (SLAs) is true?
Options
- ASLAs are used to document customer expectations only
- BSLAs are used to document service provider expectations only
- CSLAs are used to document customer and service provider expectations
- DSLAs are not used to document customer or service provider expectations
How the community answered
(22 responses)- A9% (2)
- B14% (3)
- C73% (16)
- D5% (1)
Community Discussion
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