HDI
QQ0-100 · Question #106
QQ0-100 Question #106: Real Exam Question with Answer & Explanation
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Question
Which statement about service level agreements (SLAs) is true?
Options
- ASLAs are used to document customer expectations only
- BSLAs are used to document service provider expectations only
- CSLAs are used to document customer and service provider expectations
- DSLAs are not used to document customer or service provider expectations
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