PMP Question #935: Real Exam Question with Answer & Explanation

Question

A project manager notices the team is disagreeing on the level of effort required to complete a task. What should the project manager do?

Options

• AAdvise the team that an average of all the estimates will be used as it will be the most reliable
• BAdvise the team that they can resolve the estimation issue and they can work on it as long as it
• CAdvise each team member to explain the rationale for their estimate and then ask the team to
• DAdvise the team that the project manager will determine the level of effort since the team cannot

Explanation

When a team disagrees on task effort, the project manager should facilitate a discussion where each member explains their rationale, then guide the team towards a consensus. This promotes understanding and accuracy in estimation.

Common mistakes.

• A. Averaging estimates without discussion can hide critical information or outliers, leading to an unreliable estimate that no one truly commits to.
• B. While empowering the team to resolve issues is good, simply telling them to work on it indefinitely is not providing sufficient guidance and can lead to prolonged disagreement.
• D. The project manager imposing an estimate undermines team autonomy and responsibility, and risks an inaccurate estimate as the team members are typically the ones closest to the work.

Concept tested. Facilitating team estimation consensus

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