PMP Question #904: Real Exam Question with Answer & Explanation

Question

A project manager is assigned to an automotive product development project in the middle of the pilot phase. According to the test lab, a durability test was completed with good results six weeks ago, but there were no reports left behind by the test engineer who left the organization the previous month. What should the previous project manager have done to prevent this issue?

Options

• ABuilt a pair-engineering environment so that experienced engineers always work with junior
• BLed a technical benchmark workshop every month to share state-of-the-art technology trends and
• CContracted with a third-party test lab to outsource all testing processes and required that they
• DBuilt shared repository for the project in the internal server and asked the team to create, record,

Explanation

The absence of test reports after an engineer's departure indicates a lack of proper documentation and knowledge retention. The previous project manager should have established a shared repository where all project documentation, including test results, are consistently created, recorded, and maintained.

Common mistakes.

• A. A pair-engineering environment is good for skill transfer and quality, but it doesn't guarantee that formal documentation like test reports are created and stored centrally for project continuity.
• B. Technical benchmark workshops are for knowledge sharing and innovation, not for ensuring the diligent documentation and archiving of project-specific test results and reports.
• C. Outsourcing testing might shift the responsibility, but it doesn't intrinsically solve the problem of internal knowledge retention; a requirement for documentation delivery would still be needed, and internal access/storage would remain important.

Concept tested. Project knowledge management and documentation

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