PMP Question #852: Real Exam Question with Answer & Explanation

Question

A project manager is managing a project aimed at providing incremental deliveries to the market every three months. The team has been assigned, and the product backlog was created and prioritized by the product owner. After four iterations, the product owner escalates complaints to the CEO because the product does not meet the product owner's expectations. What should the project manager have done to prevent this situation from happening?

Options

• AReviewed the organizational process assets (OPAs) and lessons learned from similar projects
• BPerformed risk management analysis during daily scrums
• CPerformed backlog grooming to ensure that acceptance criteria were being met
• DImplemented sprint reviews with the product owner and retrospectives with the team to minimize

Explanation

To prevent the product owner's dissatisfaction in an agile project, the project manager should ensure regular sprint reviews with the product owner and continuous team retrospectives.

Common mistakes.

• A. Reviewing organizational process assets (OPAs) and lessons learned is valuable during project initiation but does not specifically address ongoing product owner feedback in an agile context.
• B. Performing risk management during daily scrums is valuable for team-level risk mitigation but does not directly involve the product owner in validating increments or ensuring expectations are met.
• C. Backlog grooming ensures acceptance criteria are refined before the sprint, but sprint reviews are where the actual developed increment is demonstrated and validated by the product owner against those criteria.

Concept tested. Agile sprint ceremonies and product owner engagement

Reference. https://learn.microsoft.com/en-us/devops/plan/agile/scrum-events

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