PMP Question #576: Real Exam Question with Answer & Explanation

Question

A stressful situation has presented some challenges for the team. The project manager notices stress behavior in some of the team members, and it is beginning to spread across the group. The project manager needs to coach the team to change their mindset in order to be more efficient. What should the project manager do?

Options

• AEnsure that people care about each other and work effectively together through effective team
• BCreate an environment of respect and fairness so the team can increase their project
• CEstablish a productive environment where all team members can assist one another with the
• DMeet with the team to discuss the correct, expected behavior in stressful situations and start

Explanation

The project manager should address widespread team stress by meeting to discuss expected behaviors and initiating coaching to foster a more efficient mindset.

Common mistakes.

• A. While team cohesion is important, 'ensuring people care about each other' is too vague and doesn't directly address the immediate need to manage stress behavior and coach for mindset change.
• B. Creating an environment of respect and fairness is foundational but does not directly address the existing stress behavior and the need for coaching to change mindsets in response to stress.
• C. Establishing a productive environment where team members assist one another is a good general goal but doesn't specifically tackle the current issue of spreading stress behavior or the need for mindset coaching.

Concept tested. Team coaching and behavior management

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