PMP · Question #575
A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has no
The correct answer is D. Schedule a meeting with the reluctant project stakeholder to obtain their feedback.. When a single stakeholder consistently fails to provide critical feedback despite team requests, the project manager should directly meet with that stakeholder to understand the issue and obtain the necessary input.
Question
A project team is performing a post-release evaluation of a product that requires detailed feedback from seven stakeholders. Six of the stakeholders have promptly provided feedback. One of them has not provided any feedback despite numerous requests from the team. What should the project manager do in this situation?
Options
- AExplain to the sponsor why the reluctant stakeholder needs to provide feedback.
- BHost a meeting with the reluctant stakeholder and project team to resolve any conflict.
- CMeet with all seven of the project stakeholders and request all of their feedback.
- DSchedule a meeting with the reluctant project stakeholder to obtain their feedback.
How the community answered
(46 responses)- A11% (5)
- B4% (2)
- C7% (3)
- D78% (36)
Why each option
When a single stakeholder consistently fails to provide critical feedback despite team requests, the project manager should directly meet with that stakeholder to understand the issue and obtain the necessary input.
Explaining to the sponsor why feedback is needed is not an action to obtain the feedback itself and might be an unnecessary escalation at this stage.
Hosting a meeting with the entire team and the reluctant stakeholder might put the stakeholder on the defensive, especially if there's no clear indication of conflict, and could be inefficient for others.
Meeting with all seven stakeholders again would be inefficient as six have already provided their feedback; the problem is isolated to one individual.
Scheduling a one-on-one meeting with the reluctant stakeholder is the most direct and effective approach for the project manager to understand the reasons for the lack of feedback and actively solicit their input. This personal interaction allows for clarification of expectations, identification of potential obstacles, and resolution of any misunderstandings.
Concept tested: Stakeholder engagement and communication management
Source: https://www.pmi.org/pmbok-guide-standards/foundational/pmbok/project-stakeholder-management
Topics
Community Discussion
5
Ola B.Feb 10, 2026D is correct. You go straight to the source and schedule a focused one-on-one to get their input, rather than escalating to the sponsor or pulling everyone back into a meeting. Think of it like a post-deployment review in your own lab: if one person has not submitted their findings, you sit down with them directly to close the loop.
Luis F.Feb 14, 2026D is correct. Go directly to the source, one on one, before escalating.
Zlatan X.Feb 17, 2026Agreed on D, and from a program governance lens the key is documenting that one-on-one resolution attempt so you have an audit trail if it later escalates to a formal issue through the governance structure.
Zlatan X.Feb 18, 2026D on my exam last month, go straight to the holdout and ask face to face.
Luis F.Feb 18, 2026Yeah D is correct but heads up, "ask face to face" trips people up because it sounds informal - the key is that holdout validation means you physically separate the validation data before training, so the model never sees it.