PMP · Question #570
Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time. What shoul
The correct answer is B. Document the project issue and provide options.. As a project manager you don't just make one-way decisions. It should always be a collaborative decision. Option A is forcing. Option B is providing options for a team meeting to go over the options and hear out other team members. Also, not able to fulfil the acceptance criteria
Question
Project acceptance criteria include on-site training for the new users of a system. Due to unforeseen circumstances, all team members have to work remotely for an indefinite period of time. What should the project manager do?
Options
- AReschedule on-site training to online sessions.
- BDocument the project issue and provide options.
- CCreate a risk and assign remediation actions.
- DCancel all of the on-site training sessions.
How the community answered
(38 responses)- A3% (1)
- B82% (31)
- C5% (2)
- D11% (4)
Explanation
As a project manager you don't just make one-way decisions. It should always be a collaborative decision. Option A is forcing. Option B is providing options for a team meeting to go over the options and hear out other team members. Also, not able to fulfil the acceptance criteria is an issue for successfully completing the project. PM needs to document the issue and have a discussion with the team.
Topics
Community Discussion
8
Imani T.Jul 5, 2026B is the right call here. PMI wants you to document the issue and present options to the sponsor or stakeholders before unilaterally changing the acceptance criteria, because on-site training is a signed-off requirement. A might seem like the obvious fix, but you cannot just swap delivery methods on acceptance criteria without going through the proper change process. This is exactly the kind of question where real-world logic and exam logic split, so memorize the pattern: when an external event blocks a requirement, log it and escalate with options.
Lena V.Jul 5, 2026B is correct. A is the tempting trap because switching to online sounds proactive, but the PM cannot unilaterally change acceptance criteria without documenting the issue and presenting options to stakeholders first.
Anjali D.Jul 5, 2026Group landed on B. PM owns the issue, then escalates options for acceptance criteria changes.
Mei-Ling H.Jul 7, 2026Agree with B but watch the word 'acceptance' in the stem because if it says 'quality' instead then it becomes C and that qualifier trips up a lot of people.
Olusegun A.Jul 2, 2026B is correct here because you do not unilaterally change acceptance criteria without running it through the proper change control and stakeholder engagement process. The PM's job when a constraint shifts like this is to document the issue and present options to the decision-makers so they can weigh the impact on scope and formal acceptance. Option A is the trap because jumping straight to online sessions feels proactive but sidesteps the fact that on-site training is a defined requirement, not a preference. Does anyone know if PMI treats external mandates like a sudden remote-work order as an issue or a risk in these scenario questions,
Lena V.Jul 3, 2026PMI treats it as an issue because it has already occurred, whereas a risk is a potential future event, and the key phrase to watch for on the exam is whether the scenario says the event has happened versus might happen.
Mei-Ling H.Jun 16, 2026Going with D here. The key word in the stem is "indefinite" period of time, which means you cannot realistically reschedule or plan around on-site sessions. If you pick A, you are making a unilateral decision to change acceptance criteria without stakeholder input, and B just delays an obvious outcome with paperwork. Since on-site is clearly impossible for the foreseeable future, canceling the sessions is the honest action that forces the conversation about what to do next.
Anjali D.Jun 17, 2026Actually the group landed on B. The PMBOK take is that when acceptance criteria cannot be verified as planned, you document the situation and escalate to the sponsor and stakeholders for a decision rather than unilaterally canceling the sessions yourself.