PMP Question #53: Real Exam Question with Answer & Explanation

Question

A project manager receives a suggestion from a team member for improving the product attributes without impacting the schedule or cost. This will add value to the project and the customer. What should the project manager do?

Options

• AReject the suggestion and ask the team member to focus on executing the plan
• BAsk the team member to submit a formal change request
• CAccept the suggestion as it has no impact on the project
• DAsk another team member to validate the impacts of the suggestion

Explanation

Even if a suggestion appears to add value without negative impact, any proposed change to product attributes should follow a formal change control process.

Common mistakes.

• A. Rejecting a potentially valuable suggestion without evaluation discourages team member engagement and innovation.
• C. Accepting a suggestion without a formal process bypasses change control, risking undocumented scope changes and potential unforeseen impacts on project baselines.
• D. While validation is important, it is part of the change request process; asking only one other team member for validation is insufficient and bypasses the formal process.

Concept tested. Project change control process

Reference. https://www.pmi.org/pmbok-guide-standards/foundational/pmbok

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