A project is designed to provide local community members with health facilities that will support improved sanitation practices. What should the project manager do to ensure the community members…

Sharing annual reports and using local newspapers may be too infrequent or broad for detailed, ongoing project progress, and may not reach all community members effectively or allow for direct interaction.

Only sharing updates when requested is a reactive approach and does not fulfill the proactive responsibility of keeping key stakeholders, like community members, regularly informed about a project that directly benefits them.

For a project directly impacting a local community, sharing updates through regular community meetings is the most effective and appropriate method. This allows for direct, two-way communication, enabling community members to ask questions, provide feedback, and stay informed in a transparent and inclusive manner.

Sharing reports with the sponsor to inform community members is an indirect communication channel; the project manager should engage directly with the primary stakeholders who are the community members themselves.