PMI
PMP · Question #1342
A project manager finds an unexpected issue halfway through a customer's project. After analysis, the project team determines that the issue will affect the timeline unless more resources are allocate
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Submitted by haruto_sh· Apr 18, 2026Process
Question
A project manager finds an unexpected issue halfway through a customer's project. After analysis, the project team determines that the issue will affect the timeline unless more resources are allocated to the project. What should the project manager do?
Options
- AAbsorb the additional cost for the additional resources internally so that the project completes
- BMeet with the project team to discuss internally whether they think cost is more important to the
- CAdjust the timeline since, in the past, the customer would not pay any additional costs, then
- DInform the customer of the issue and discuss the options so that they are able to make a decision
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Topics
#Stakeholder Communication#Issue Management#Change Management#Customer Collaboration