PMP Question #1163: Real Exam Question with Answer & Explanation

Question

Company A has a culture of adhering to policies and procedures. A project manager is applying an agile approach to their in-house software development project, but even with training, they are still unable to deliver efficiently. What should the project manager do first to improve this situation?

Options

• AEmpower and coach the team members to focus on project delivery results.
• BIdentify key team members who can influence others to contribute efficiently.
• CFollow company procedures and retrain team members on the agile approach.
• DAsk company management to delay the project and grant it additional time.

Explanation

When an agile team struggles in a traditional culture despite training, the project manager should first foster an environment of empowerment and coaching aligned with agile principles.

Common mistakes.

• B. Identifying influencers might be part of a broader strategy, but the root issue is the team's ability to operate efficiently in an agile manner, which requires broader empowerment, not just identifying specific individuals.
• C. Blindly following company procedures contradicts agile principles, and retraining the team when initial training didn't resolve the efficiency issue is unlikely to be the first successful step without addressing underlying cultural or empowerment issues.
• D. Requesting a delay is a last resort and does not address the fundamental problem of the team's inability to deliver efficiently under the agile approach.

Concept tested. Agile principles and team empowerment

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