PMP · Question #1140
During the daily standup meeting that is assessing progress against the current sprint, a team member reports some delays due to a component managed by an external vendor. How should the project manag
The correct answer is B. Ask the team member to provide details to address the issue with the vendor.. When a team member reports a vendor-related delay during a daily standup, the project manager should immediately gather more details from that team member to effectively address the external issue.
Question
During the daily standup meeting that is assessing progress against the current sprint, a team member reports some delays due to a component managed by an external vendor. How should the project manager address the team member's concern?
Options
- AImplement fast tracking to reduce the impact of the delay on the sprint.
- BAsk the team member to provide details to address the issue with the vendor.
- CAsk the team member to resolve the issue independently to minimize further delays.
- DUpdate the communications management plan to prevent future reoccurrence.
How the community answered
(52 responses)- A2% (1)
- B79% (41)
- C6% (3)
- D13% (7)
Why each option
When a team member reports a vendor-related delay during a daily standup, the project manager should immediately gather more details from that team member to effectively address the external issue.
Implementing fast tracking is a schedule compression technique and may be a subsequent action, but it's not the immediate response to gather information about a specific vendor-related impediment.
Asking the team member to provide details to address the issue with the vendor is the most appropriate immediate action. The team member is the source of the information and likely has the most direct context, which is crucial for the project manager to understand the problem fully and effectively liaise with the external vendor to resolve the delay.
Asking the team member to resolve the issue independently is inappropriate, as external vendor management is typically a project manager's responsibility, and the team member might not have the authority or means to resolve it.
Updating the communications management plan is a proactive measure for future projects or similar issues, not an immediate action to resolve a current, ongoing vendor delay impacting the sprint.
Concept tested: Impediment resolution in agile, stakeholder communication
Source: https://www.scrum.org/resources/what-is-scrum/daily-scrum
Topics
Community Discussion
3B is correct. The PM needs specifics before contacting the vendor, so getting details from the team member first is the proper escalation path.
B. Standup is for surfacing blockers, not fast tracking sprints or solo fixes.
Leaned toward A but standup is for surfacing issues, not solving them. B.