PMI-ACP Question #740: Real Exam Question with Answer & Explanation

Question

An agile team has been in place for five years and the customer is satisfied with the team's performance and deliverables. Now that the product is built and delivered, the customer is considering the future role of the Scrum Master. What should the customer do?

Options

• AExpand the Scrum Master's role to other projects, while allowing them to support the current
• BRelease the Scrum Master, since the team is adequately skilled with agile practices.
• CExpand the product owner's role to serve as the Scrum Master, while providing additional product
• DIncrease the functional manager's role to act as the Scrum Master, while providing additional

Explanation

After five years, a mature agile team no longer needs intensive Scrum Master support for day-to-day facilitation, but the Scrum Master's skills and experience are valuable assets to the organization. The best outcome is to expand the Scrum Master's influence to other projects while keeping a light support presence for the current team. Option B (releasing the SM) wastes institutional knowledge and leaves no safety net. Option C (PO as SM) creates a role conflict—the PO represents business interests while the SM serves the team process; combining them is an anti-pattern. Option D (functional manager as SM) similarly conflicts with agile principles, as functional managers introduce hierarchy into a self-organizing team.

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