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PMI-ACP · Question #430
PMI-ACP Question #430: Real Exam Question with Answer & Explanation
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Submitted by alyssa_d· Apr 18, 2026Value-driven Delivery
Question
In the Kano Model of customer satisfaction, this type of feature makes a product unique from its competitors and contributes 100% to positive customer satisfaction:
Options
- AExcitement
- BPerformance
- CMust-have
- DThreshold
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Topics
#Kano Model#Customer Satisfaction#Product Features#Excitement Features