PMI-ACP · Question #38
PMI-ACP Question #38: Real Exam Question with Answer & Explanation
The correct answer is D: Seating the team members together in a work area. Osmotic communication — a term coined by Alistair Cockburn — refers to information that is passively absorbed by team members simply by being physically co-located. When team members sit together in the same workspace, they naturally overhear conversations, pick up on context
Question
Which of the following techniques best encourages osmotic communication?
Options
- AReviewing requirements frequently with the Product Owner
- BHaving the Product Owner attend daily standups
- CInviting the customer to attend every iteration demo
- DSeating the team members together in a work area
Explanation
Osmotic communication — a term coined by Alistair Cockburn — refers to information that is passively absorbed by team members simply by being physically co-located. When team members sit together in the same workspace, they naturally overhear conversations, pick up on context, and stay informed without formal meetings. Answers A, B, and C describe deliberate, structured communication events (reviews, standups, demos), which are valuable but are not osmotic. Only physical co-location (D) enables the passive, ambient absorption of information that defines osmotic communication.
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