PLAT-ADMN-201 · Question #135
PLAT-ADMN-201 Question #135: Real Exam Question with Answer & Explanation
The correct answer is B: Opportunity Update Reminders. Opportunity Update Reminders is a specific, automated feature in Salesforce designed exactly for this purpose. When enabled, it allows managers to automatically send an email to their direct reports with a list of their open opportunities. The email serves as a prompt for the rep
Question
A manager wants the sales team to update their opportunities on a regular basis. Which feature should a Platform Administrator implement to help with this?
Options
- ASimilar Opportunities
- BOpportunity Update Reminders
- CBig Deal Alerts
- DScheduled Reports
Explanation
Opportunity Update Reminders is a specific, automated feature in Salesforce designed exactly for this purpose. When enabled, it allows managers to automatically send an email to their direct reports with a list of their open opportunities. The email serves as a prompt for the reps to review their deals and ensure close dates, amounts, and stages are current. This is more effective than a general Scheduled Report (Option D) because it is a purpose-built notification system that can be configured by the manager. Big Deal Alerts (Option C) are for high-value deal notifications, not general pipeline hygiene. Similar Opportunities (Option A) helps with sales strategy but does not encourage record updates.
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