PLAT-ADMN-201 · Question #96
PLAT-ADMN-201 Question #96: Real Exam Question with Answer & Explanation
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Question
Universal Containers wants to implement collaborative selling where multiple roles work together on customer accounts. Sales reps need full access to their assigned accounts, while customer support reps and sales engineers need access to opportunities and cases related to specific accounts they support. The sales manager wants to streamline the process by automatically adding the same team members to multiple accounts. Which feature should a Platform Administrator configure to meet this requirement?
Options
- ASet up default account teams with specified access levels for different team roles.
- BCreate sharing rules to grant access to opportunities and cases for support teams.
- Cprovides vertical access but doesn't easily handle the horizontal, project-based access
- Dgrant functional permissions (what a user can do) but do not grant access to specific data
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