One of the sales managers at Universal Containers will be going on leave for several months. The executives want to make sure the sales manager does not log in to Salesforce while on leave. What…

Question

Options

• AReassign the user's license during leave.
• BChange the Login Hours for the profile.
• CFreeze the user's account.
• DRestrict Login IP Addresses for the profile.

• A
  3% (1)
• B
  3% (1)
• C
  85% (28)
• D
  9% (3)

Explanation

When a user needs to be temporarily prevented from logging in--but their records, role, and historical data need to remain intact--the best practice is to Freeze the user. Freezing an account stops the user from accessing the system immediately without "Deactivating" them. Deactivation can be problematic if the user is a "running user" for dashboards or is part of active hierarchy logic that might break if the account is disabled. Freezing is a simple "one-click" action on the user record. Reassigning the license (Option A) would require deactivating the user first. Changing login hours (Option B) or IP addresses (Option D) at the profile level would impact all users assigned to that profile, not just the individual manager on leave. Freezing provides a targeted and temporary solution for managing individual user access.

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