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PL-900 · Question #384

A company has an online store to sell toys. The volume of order tracking requests has increased. You need to allow customers to use an interactive interface on the website to request order tracking…

The correct answer is D. Copilot Studio copilots. Copilot Studio copilots in Microsoft Power Platform offer interactive and conversational AI experiences on websites and apps. They can assist customers with order tracking and other inquiries through a chatbot interface, providing a user-friendly solution to handle a high…

Submitted by alyssa_d· Apr 18, 2026

Question

A company has an online store to sell toys. The volume of order tracking requests has increased. You need to allow customers to use an interactive interface on the website to request order tracking information. Which technology should you use?

Options

  • APower Automate flows
  • BPower BI
  • CCustomer Service Insights
  • DCopilot Studio copilots

How the community answered

(42 responses)
  • A
    17% (7)
  • B
    7% (3)
  • C
    5% (2)
  • D
    71% (30)

Explanation

Copilot Studio copilots in Microsoft Power Platform offer interactive and conversational AI experiences on websites and apps. They can assist customers with order tracking and other inquiries through a chatbot interface, providing a user-friendly solution to handle a high volume of

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