Microsoft
PL-600 · Question #22
A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administra
The correct answer is D. Dynamics 365 Marketing. Create, view, and manage marketing forms Update contacts/leads: Choose which types of records can be created or updated in response to a form submission. Usually you should leave this set to Contacts and leads https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-forms
Submitted by weili_xi· Apr 18, 2026Perform solution envisioning and requirement analysis
Question
A company has a website that contains a form named Contact Us. Data from completed forms is saved to a shared document. An office administrator periodically reviews the document. The office administrator sends new submissions to another employee who creates contacts or updates existing contacts. You need to recommend a solution to automate the process. What should you recommend?
Options
- AExcel Online Connector
- BDynamics 365 Customer Insights
- CDynamics 365 Customer Service
- DDynamics 365 Marketing
How the community answered
(33 responses)- A6% (2)
- B15% (5)
- C3% (1)
- D76% (25)
Explanation
Create, view, and manage marketing forms Update contacts/leads: Choose which types of records can be created or updated in response to a form submission. Usually you should leave this set to Contacts and leads https://docs.microsoft.com/en-us/dynamics365/marketing/marketing-forms
Topics
#Dynamics 365 Marketing#Lead Management#Web Forms#Automation
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