PL-600 · Question #252
You are assisting a retail chain with a digital transformation project. The company plans to implement Microsoft Power Platform solutions. The retail chain observes that its checkout processes are…
The correct answer is A. reduced operational costs. The key success criterion must directly measure whether the solution solved the stated business problem. The business problem here is that checkout processes are inefficient - inefficiency translates directly to higher operational costs. 'Reduced operational costs' (A) is the…
Question
Options
- Areduced operational costs
- Bemployee adoption
- Cincreased foot traffic
- Dreduced employee absences
- Esales targets met
How the community answered
(37 responses)- A92% (34)
- C3% (1)
- D3% (1)
- E3% (1)
Explanation
The key success criterion must directly measure whether the solution solved the stated business problem. The business problem here is that checkout processes are inefficient - inefficiency translates directly to higher operational costs. 'Reduced operational costs' (A) is the measurable business outcome that confirms the new checkout system addressed the inefficiency. Employee adoption (B) is an enabler or implementation metric, not a business success criterion. Increased foot traffic (C) is a marketing outcome unrelated to checkout efficiency. Reduced employee absences (D) is an HR metric with no direct link to the checkout system. Sales targets met (E) depends on many factors beyond checkout efficiency.
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