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PL-600 · Question #21

You are a Power Platform consultant for an internet support company. The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following…

The correct answer is B. Microsoft Dataverse C. server-side synchronization. B - "You can now connect to your Oracle Database from PowerApps, Flow and Logic Apps." https://powerapps.microsoft.com/en-us/blog/connecting-to-oracle-database-from-powerapps-flow- C - "Server-Side Synchronization or Email Router. When you select this option, the server-side…

Submitted by klara.se· Apr 18, 2026Architect a solution

Question

You are a Power Platform consultant for an internet support company. The company lacks a budget to buy third-party ISVs or add-ons. The company requires a new system that achieves the following: - All support issues must come in by email, need to be logged, and assigned to the support group. - Accounts must synchronize with the parent company Oracle database. - Reports must be sent to the executives on a weekly basis. - No custom code will be used in the system. You need to recommend the components that should be configured. Which two components should you recommend? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.

Options

  • APower Virtual Agents
  • BMicrosoft Dataverse
  • Cserver-side synchronization
  • DMicrosoft Customer Voice

How the community answered

(57 responses)
  • A
    28% (16)
  • B
    56% (32)
  • D
    16% (9)

Explanation

B - "You can now connect to your Oracle Database from PowerApps, Flow and Logic Apps." https://powerapps.microsoft.com/en-us/blog/connecting-to-oracle-database-from-powerapps-flow- C - "Server-Side Synchronization or Email Router. When you select this option, the server-side synchronization or Email Router will process email messages directly from the user's or queue's https://docs.microsoft.com/en-us/power-platform/admin/set-incoming-outgoing-email-

Topics

#Power Platform Architecture#Dataverse#Email Integration#Data Integration

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