PL-600 · Question #112
An organization plans to implement a solution to deliver the complete sales process for its sales teams. The organization does NOT have any physical barcode scanners. To meet the organization…
The correct answer is A. Dynamics 365 mobile app and a Power Apps canvas app. The requirement has two distinct needs: (1) the standard sales lifecycle (leads, quotes, orders) and (2) barcode scanning without physical scanners. Dynamics 365 Sales (via the mobile app) handles leads, quotes, and order generation natively. A Power Apps canvas app can be…
Question
Options
- ADynamics 365 mobile app and a Power Apps canvas app
- BDynamics 365 for Phones only
- CDynamics 365 Customer Service and Dynamics 365 Sales
- DUnified Service Desk
How the community answered
(44 responses)- A73% (32)
- B5% (2)
- C7% (3)
- D16% (7)
Explanation
The requirement has two distinct needs: (1) the standard sales lifecycle (leads, quotes, orders) and (2) barcode scanning without physical scanners. Dynamics 365 Sales (via the mobile app) handles leads, quotes, and order generation natively. A Power Apps canvas app can be built to leverage the mobile device's camera as a barcode scanner, filling the gap left by the absence of physical scanners. Option B (Dynamics 365 for Phones only) cannot perform barcode scanning. Option C adds Customer Service, which is irrelevant to the sales process described. Option D (Unified Service Desk) is a legacy customer service tool, not a sales or barcode scanning solution.
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