PL-600 · Question #113
PL-600 Question #113: Real Exam Question with Answer & Explanation
Sign in or unlock PL-600 to reveal the answer and full explanation for question #113. The question stem and answer options stay visible for context.
Question
You are creating a scope of work document for a solution. You have the following requirements: - Track support cases, first response time, and resolution time. - Include a chat-like interface that allows managers to check the status of cases with minimal manual searching. - Allow cases to have multiple different priority levels. You need to include the required Dynamics 365 and Microsoft Power Platform components. Which two components should you include? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point.
Options
- ADynamics 365 Customer Service
- BPower Virtual Agents
- CPower BI
- DDynamics 365 Customer Voice
Unlock PL-600 to see the answer
You've previewed enough free PL-600 questions. Unlock PL-600 for full answers, explanations, the timed quiz mode, progress tracking, and the master PDF. Question stem and options stay visible so you can still see what's on the exam.