A company processes a large volume of customer service requests daily. The company manages customer service requests through a combination of email, a CRM system, and manual processes. The company req

A company processes a large volume of customer service requests daily. The company manages customer service requests through a combination of email, a CRM system, and manual processes. The company requires streamlined customer service operations. The improved processes must provide the following solution: - Reduce response times. - Improve customer satisfaction. - Include the use of AI to prioritize cases based on specific keywords used by the customer. You need to design a solution that includes AI Builder. Which feature should you use in addition to AI Builder?