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PL-200 · Question #116

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…

The correct answer is B. No. The answer is No. In Dynamics 365, user identities and sign-in credentials are managed through Microsoft Entra ID (formerly Azure Active Directory), not within Dynamics 365 itself. The sign-in name (UPN) such as [email protected] is an Entra ID attribute. Changing the…

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Question

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution. After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You administer the Microsoft 365 and Power Platform environments for Contoso, Ltd. The company has a model-driven app that is used to track customer interactions with employees. The app uses standard table types for customers. A user named Elisabeth Rice signs in to the app by using the following sign in name: [email protected]. After marriage, Elisabeth changes her legal name to Elisabeth Mueller. You need to update the sign in name for the user without losing any application history. Solution: From Dynamics 365 Settings, select Email Configuration. In the active mailbox for the user, update the name. Does the solution meet the goal?

Options

  • AYes
  • BNo

How the community answered

(25 responses)
  • A
    24% (6)
  • B
    76% (19)

Explanation

The answer is No. In Dynamics 365, user identities and sign-in credentials are managed through Microsoft Entra ID (formerly Azure Active Directory), not within Dynamics 365 itself. The sign-in name (UPN) such as [email protected] is an Entra ID attribute. Changing the name only inside Dynamics 365 user settings updates the display name within the app but does not change the authentication identity or email address. To properly update Elisabeth's sign-in name after marriage, the change must be made in the Microsoft 365 admin center or Azure portal, where the UPN and associated attributes are authoritative. Any solution that modifies only the Dynamics 365 record without touching Entra ID is incomplete and does not meet the goal.

Topics

#User Management#User Principal Name (UPN)#Azure AD#Email Configuration

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