PL-200 · Question #116
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might…
The correct answer is B. No. The answer is No. In Dynamics 365, user identities and sign-in credentials are managed through Microsoft Entra ID (formerly Azure Active Directory), not within Dynamics 365 itself. The sign-in name (UPN) such as [email protected] is an Entra ID attribute. Changing the…
Question
Options
- AYes
- BNo
How the community answered
(25 responses)- A24% (6)
- B76% (19)
Explanation
The answer is No. In Dynamics 365, user identities and sign-in credentials are managed through Microsoft Entra ID (formerly Azure Active Directory), not within Dynamics 365 itself. The sign-in name (UPN) such as [email protected] is an Entra ID attribute. Changing the name only inside Dynamics 365 user settings updates the display name within the app but does not change the authentication identity or email address. To properly update Elisabeth's sign-in name after marriage, the change must be made in the Microsoft 365 admin center or Azure portal, where the UPN and associated attributes are authoritative. Any solution that modifies only the Dynamics 365 record without touching Entra ID is incomplete and does not meet the goal.
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