nerdexam
CompTIA

PK0-005 · Question #43

An institution wants to implement software solutions to help manage the internal flow for formally responding in writing to citizens' complaints. Which of the following solutions would be BEST?

The correct answer is B. Electronic document and record management systems. An electronic document and record management system (EDRMS) is a software solution that helps organizations to store, manage, and share electronic documents and records. EDRMS can help organizations to improve their efficiency, productivity, and compliance.

Tools and documentation

Question

An institution wants to implement software solutions to help manage the internal flow for formally responding in writing to citizens' complaints. Which of the following solutions would be BEST?

Options

  • AEnterprise resource planning and end user applications
  • BElectronic document and record management systems
  • CCustomer relationship management and databases
  • DContent management and financial systems

How the community answered

(48 responses)
  • A
    2% (1)
  • B
    90% (43)
  • C
    6% (3)
  • D
    2% (1)

Explanation

An electronic document and record management system (EDRMS) is a software solution that helps organizations to store, manage, and share electronic documents and records. EDRMS can help organizations to improve their efficiency, productivity, and compliance.

Topics

#Electronic Document Management#Record Management Systems#Software Solutions#Business Applications

Community Discussion

No community discussion yet for this question.

Full PK0-005 Practice