PK0-004 · Question #746
A project manager needs a systems administrator as a resource on a project. The project manager approaches the operations manager to obtain the resource. In which of the following organizational…
The correct answer is D. Matrix. In a matrix organization, project managers must negotiate with functional or operations managers to obtain team resources, as authority is shared between the two.
Question
A project manager needs a systems administrator as a resource on a project. The project manager approaches the operations manager to obtain the resource. In which of the following organizational structures is the project manager MOST likely operating?
Options
- AHybrid
- BProjectized
- CFunctional
- DMatrix
How the community answered
(34 responses)- A3% (1)
- B6% (2)
- C3% (1)
- D88% (30)
Why each option
In a matrix organization, project managers must negotiate with functional or operations managers to obtain team resources, as authority is shared between the two.
A hybrid structure blends multiple models, so it does not specifically require the project manager to go through an operations manager for resources in every case.
In a projectized structure, the project manager has direct authority over resources and staff without needing to negotiate with operations or functional managers.
In a functional structure, there is typically no dedicated project manager role with cross-departmental resource authority; projects are managed within departments.
In a matrix organizational structure, resources report to functional managers (such as an operations manager) while also working on projects. The project manager lacks direct authority to assign staff and must formally request resources from the functional manager, which exactly matches the scenario described.
Concept tested: Matrix organization resource acquisition process
Source: https://www.pmi.org/learning/library/organizational-structure-types-2888
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