A project manager in a function organization is resource leveling the upcoming phase. The project manager notices one of the resources is assigned with 20% of allocation to a secondary project. This…

Asking the PMO to mitigate risk does not directly resolve the resource conflict; the functional manager is the correct authority to address the allocation problem.

In a functional organizational structure, resources report to and are controlled by functional managers who determine their availability and assignments. When a resource's split allocation to a secondary project threatens the primary project's commitment date, the project manager must request that the functional manager supply a replacement resource with the full required allocation, as the project manager has no authority to unilaterally override the existing assignment.

The project manager does not have authority in a functional organization to remove a resource's allocation from a secondary project managed by a different functional area.

Asking the resource to improve performance does not change the structural reality that 20% allocation to a secondary project leaves insufficient availability, regardless of individual effort.