A functional manager pulled a resource from a current project to work on a higher-priority project but did not offer a backfill resource. Which of the following should the project manager do FIRST?

Question

Options

• AReport the project as at risk and share the issue with the project team.
• BMeet with the functional manager to discuss the issue.
• CDelay the task in the schedule and inform the sponsor.
• DOpen a change request to reduce the project scope.

• A
  15% (6)
• B
  73% (29)
• C
  5% (2)
• D
  8% (3)

Explanation

The first and most appropriate step is direct communication with the functional manager. The project manager should discuss the impact of the resource removal, explore whether a backfill is possible, and attempt to resolve the issue at the source before escalating. Reporting the project as at risk to the team (A) is premature without first trying to solve the problem. Delaying the task and informing the sponsor (C) skips the direct resolution attempt. Opening a change request to reduce scope (D) is a significant action that should only be taken after all other options are exhausted. Good project management practice emphasizes resolving conflicts at the lowest possible level first.

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