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PK0-004 · Question #457

A project sponsor approaches the project manager with a change request. During the conversation, the project sponsor claims to understand the impact of the change to the project length and has the…

The correct answer is A. document the change. Change management best practice requires that all change requests be formally documented before any other action is taken. Documentation creates an official record that captures the nature, justification, scope impact, schedule impact, and cost impact of the change-forming the…

Project management concepts

Question

A project sponsor approaches the project manager with a change request. During the conversation, the project sponsor claims to understand the impact of the change to the project length and has the budget to handle the cost. The sponsor also tells the project manager to send whatever needs a signature. The project manager's NEXT step should be to:

Options

  • Adocument the change
  • Bimplement the change
  • Ccommunicate the change
  • Dprioritize the change

How the community answered

(18 responses)
  • A
    72% (13)
  • B
    6% (1)
  • C
    6% (1)
  • D
    17% (3)

Explanation

Change management best practice requires that all change requests be formally documented before any other action is taken. Documentation creates an official record that captures the nature, justification, scope impact, schedule impact, and cost impact of the change-forming the basis for formal approval. The sponsor's verbal acknowledgment of impact and budget is insufficient on its own; without documented evidence, there is no audit trail or basis for proper evaluation and approval. Implementing, communicating, or prioritizing the change all come after the change has been formally documented and approved through the change control process.

Topics

#change management#change request#documentation#change control process

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