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PK0-004 · Question #145

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one…

The correct answer is C. Cultural differences. Scheduling a meeting during a culturally accepted nap period is a cultural difference, not a language or time zone issue. The PM failed to account for local workplace customs.

Project management concepts

Question

A project manager travels abroad to meet the offshore team and sends out a meeting invitation to review requirements. However, many team members decline the meeting invitation. The PM approaches one team member to determine why people are declining. The team member indicates the project manager scheduled the meeting at a time when employees typically have permission to take a nap. Which of the following is the project manager facing?

Options

  • ALanguage barriers
  • BTime zones
  • CCultural differences
  • DPersonal preferences

How the community answered

(63 responses)
  • A
    3% (2)
  • B
    6% (4)
  • C
    89% (56)
  • D
    2% (1)

Why each option

Scheduling a meeting during a culturally accepted nap period is a cultural difference, not a language or time zone issue. The PM failed to account for local workplace customs.

ALanguage barriers

Language barriers relate to difficulty communicating due to different spoken or written languages, not to scheduling conflicts around workplace customs.

BTime zones

Time zone differences cause scheduling conflicts when teams are in different geographic time zones, but the PM is physically present abroad, making this a cultural rather than time zone issue.

CCultural differencesCorrect

Cultural differences encompass workplace norms, customs, and accepted practices that vary by country or region, including scheduled rest periods during the workday that are common in some cultures. The team members declined because the PM was unaware of this local custom, which is a cultural - not logistical - barrier. Recognizing and respecting such norms is a key project management competency when working with offshore or international teams.

DPersonal preferences

Personal preferences refer to individual choices unrelated to work, whereas a nap period sanctioned by the organization reflects a shared cultural workplace norm.

Concept tested: Cultural differences in international project management

Source: https://www.pmi.org/learning/library/cultural-differences-impact-project-management-6512

Topics

#cultural differences#virtual teams#cross-cultural communication#offshore teams

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