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PK0-004 · Question #119

A company is hired to perform some of another organization's work. Which of the following types of organizational change is described?

The correct answer is A. Outsourcing. Outsourcing describes the arrangement where one company is contracted to perform work on behalf of another organization. It is a distinct type of organizational change that shifts operational responsibility to an external party.

Basics of IT and governance

Question

A company is hired to perform some of another organization's work. Which of the following types of organizational change is described?

Options

  • AOutsourcing
  • BBusiness process change
  • CShared resources
  • DSplit

How the community answered

(40 responses)
  • A
    93% (37)
  • B
    5% (2)
  • C
    3% (1)

Why each option

Outsourcing describes the arrangement where one company is contracted to perform work on behalf of another organization. It is a distinct type of organizational change that shifts operational responsibility to an external party.

AOutsourcingCorrect

Outsourcing is defined as the practice of hiring an external organization to perform work that could otherwise be done internally. This is a recognized organizational change type because it restructures how and by whom work is delivered, affecting governance, staffing, and accountability.

BBusiness process change

Business process change refers to restructuring how an organization internally executes its own work flows, not transferring work responsibility to an outside company.

CShared resources

Shared resources refers to pooling personnel, equipment, or assets across departments or entities, not contracting an external company to take over work.

DSplit

A split refers to dividing one organization into two or more separate entities, which is unrelated to hiring an external company to perform work.

Concept tested: Outsourcing as an organizational change type

Source: https://www.comptia.org/certifications/project

Topics

#outsourcing#organizational change#vendor management#IT governance

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