PK0-004 · Question #119
A company is hired to perform some of another organization's work. Which of the following types of organizational change is described?
The correct answer is A. Outsourcing. Outsourcing describes the arrangement where one company is contracted to perform work on behalf of another organization. It is a distinct type of organizational change that shifts operational responsibility to an external party.
Question
A company is hired to perform some of another organization's work. Which of the following types of organizational change is described?
Options
- AOutsourcing
- BBusiness process change
- CShared resources
- DSplit
How the community answered
(40 responses)- A93% (37)
- B5% (2)
- C3% (1)
Why each option
Outsourcing describes the arrangement where one company is contracted to perform work on behalf of another organization. It is a distinct type of organizational change that shifts operational responsibility to an external party.
Outsourcing is defined as the practice of hiring an external organization to perform work that could otherwise be done internally. This is a recognized organizational change type because it restructures how and by whom work is delivered, affecting governance, staffing, and accountability.
Business process change refers to restructuring how an organization internally executes its own work flows, not transferring work responsibility to an outside company.
Shared resources refers to pooling personnel, equipment, or assets across departments or entities, not contracting an external company to take over work.
A split refers to dividing one organization into two or more separate entities, which is unrelated to hiring an external company to perform work.
Concept tested: Outsourcing as an organizational change type
Source: https://www.comptia.org/certifications/project
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