Resources on a project are not delivering their assigned tasks as scheduled. They tell the project manager they have other priorities that tie to their KPIs. In which of the following types of…

The correct answer is B. Matrix. In a matrix organizational structure, resources have dual reporting lines - to both a functional/departmental manager and a project manager. Their KPIs and performance reviews are typically owned by the functional manager, which means functional priorities often take precedence…

Project management concepts

Question

Resources on a project are not delivering their assigned tasks as scheduled. They tell the project manager they have other priorities that tie to their KPIs. In which of the following types of organizational structure is this MOST common?

Options

AFunctional
BMatrix
CProjectized
DThird party

How the community answered

(54 responses)

A
4% (2)
B
94% (51)
D
2% (1)

Explanation

In a matrix organizational structure, resources have dual reporting lines - to both a functional/departmental manager and a project manager. Their KPIs and performance reviews are typically owned by the functional manager, which means functional priorities often take precedence over project work. This creates a classic conflict: the resource is accountable to their department (KPIs) but also expected to deliver on the project. In a projectized structure, the PM has full authority and resources are dedicated to the project. In a functional structure, project work is secondary but the conflict is less structured. The matrix amplifies this tension explicitly.

Topics

#organizational structure#matrix organization#resource management#competing priorities

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