PK0-003 · Question #44
A project stakeholder wants to make changes to a project after work on the project has already started. Which of the following should the project manager do FIRST?
The correct answer is A. Assign the request a tracking number and record in change request log. When a change request is received, the project manager's first action is to formally acknowledge and document it by assigning a tracking number and logging it. This ensures all requests are recorded and managed systematically.
Question
A project stakeholder wants to make changes to a project after work on the project has already started. Which of the following should the project manager do FIRST?
Options
- AAssign the request a tracking number and record in change request log
- BRecruit new project team members to expedite the change's completion date
- CPerform an analysis on the requested change submitted by the stakeholder
- DSubmit stakeholder's change request to the change control board
How the community answered
(23 responses)- A83% (19)
- B4% (1)
- C9% (2)
- D4% (1)
Why each option
When a change request is received, the project manager's first action is to formally acknowledge and document it by assigning a tracking number and logging it. This ensures all requests are recorded and managed systematically.
The initial step in any change management process is to formally document the change request. Assigning a tracking number and recording it in a change request log ensures that the request is officially acknowledged, tracked, and does not get lost or overlooked, providing a baseline for subsequent steps in the change control process.
Recruiting new team members is an action that might occur much later, if the change is approved and requires additional resources, but it is certainly not the first step in handling a change request.
Performing an analysis is a critical subsequent step after the request has been logged and formally accepted into the change management process, to understand its impact and feasibility.
Submitting to the change control board is also a subsequent step; the request must first be documented and often analyzed before it is presented for formal review and decision-making by the CCB.
Concept tested: Change management process - initial step
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