PK0-003 · Question #24
There are three teams assigned to the same project. Two of the project teams are ahead of schedule; however, the product does not meet the needed quality standards. The third project team is behind sc
The correct answer is B. Meet with the teams to clarify the schedule and the quality standards expected.. When there's a discrepancy between schedule performance and quality, the project manager's immediate next step should be to address the root cause by clarifying expectations with the teams. This ensures everyone understands both the timeline and the required quality standards.
Question
There are three teams assigned to the same project. Two of the project teams are ahead of schedule; however, the product does not meet the needed quality standards. The third project team is behind schedule, but their product meets the quality standards. Which of the following should be the NEXT step for the project manager?
Options
- AInform the stakeholders that the project is behind schedule.
- BMeet with the teams to clarify the schedule and the quality standards expected.
- CCrash the schedule to meet the project timeline.
- DFast track the schedule to complete the project on time without impacting the quality of the product.
How the community answered
(23 responses)- A9% (2)
- B74% (17)
- C4% (1)
- D13% (3)
Why each option
When there's a discrepancy between schedule performance and quality, the project manager's immediate next step should be to address the root cause by clarifying expectations with the teams. This ensures everyone understands both the timeline and the required quality standards.
Inform stakeholders that the project is behind schedule is a reporting activity, not a corrective action to address the underlying issues of quality and schedule conflicts.
The most appropriate immediate next step is to meet with the teams to clarify expectations regarding both schedule and quality standards. This will help understand why two teams are sacrificing quality for speed and why one team is behind despite meeting quality, allowing for corrective actions based on a shared understanding.
Crashing the schedule, which involves adding resources to shorten the duration, is a technique to address schedule delays, but it doesn't resolve the quality issue or the conflicting priorities of the teams.
Fast tracking the schedule, which involves performing activities in parallel, also addresses schedule delays, but like crashing, it doesn't address the fundamental problem of quality issues and misaligned team performance.
Concept tested: Project manager's corrective actions-quality and schedule
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