PHR · Question #150
Which of the following is the process of constantly working with employees to enhance their ability to perform their jobs productively?
The correct answer is C. Performance management. Performance management is the continuous, ongoing process of working with employees to improve their job performance, distinguishing it from the periodic event of a performance appraisal.
Question
Which of the following is the process of constantly working with employees to enhance their ability to perform their jobs productively?
Options
- APerformance appraisal
- BEmployee self-assessment
- CPerformance management
- DSupervisory training
How the community answered
(59 responses)- A3% (2)
- B12% (7)
- C78% (46)
- D7% (4)
Why each option
Performance management is the continuous, ongoing process of working with employees to improve their job performance, distinguishing it from the periodic event of a performance appraisal.
Performance appraisal is a periodic, formal evaluation event used to assess past performance, not a continuous process of enhancement.
Employee self-assessment is a single component used within a performance review process, not the broader ongoing performance improvement system.
Performance management is defined as the systematic, ongoing process of improving individual and organizational performance through goal setting, coaching, feedback, and development planning. Unlike a one-time appraisal, it is a continuous cycle that encompasses all activities designed to enhance employee productivity and align individual effort with organizational goals.
Supervisory training develops the skills of managers and supervisors but does not describe the continuous process of working with employees to improve their own job performance.
Concept tested: Performance management as continuous improvement process
Source: https://www.shrm.org/resourcesandtools/tools-and-samples/toolkits/pages/managingemployeeperformance.aspx
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