Several issues are identified on one component project in a program. During a meeting with that component's project manager, the program manager offers several suggested resolutions. Two weeks later,

Question

Options

• AJoin project-level issue resolution meetings to accelerate the decision-making process.
• BInitiate discussions with the program governance board about assigning a more experienced
• CEmphasize that the project manager needs to address the issues and follow up at the next
• DDevelop an immediate corrective action plan with the project manager and coach them on

• A
  77% (27)
• B
  14% (5)
• C
  6% (2)
• D
  3% (1)

Explanation

The project manager's pattern of delay in decision-making has already caused schedule slippage, and simply emphasizing urgency or coaching (Choices C and D) has not been sufficient. The program manager needs to take a more active role by joining project-level issue resolution meetings (Choice A) to directly accelerate decision-making. This is a proportionate intervention-the program manager is not replacing the project manager but is providing oversight where it is clearly needed. Choice B (escalating to the governance board about replacing the project manager) is too drastic at this stage. Choice D (coaching) is helpful long-term but does not address the immediate schedule impact. Choice C merely restates the expectation without changing the dynamic that caused the delay.

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