A two-year program is coming to an end. Many of the initial governance board members have moved from their current posts of left the company. Several new members have joined, but have a short…

Question

Options

• AReview the final program outcome with the program sponsor
• BPrepare a program change request utilizing new board member input
• CReview the strategic plan and benefits management plan with the board
• DPresent the final program status, costs, and schedule reports

• A
  13% (3)
• B
  4% (1)
• C
  74% (17)
• D
  9% (2)

Explanation

When governance board members are new and uncertain of their roles at a critical phase gate review, the program manager's priority is to re-establish alignment - not just present status reports. Reviewing the strategic plan reminds the board of the organizational goals the program was chartered to support, while reviewing the Benefits Management Plan clarifies what benefits were planned, how they are measured, and what the board is being asked to evaluate. This restores shared context and empowers board members to fulfill their governance role confidently. Simply presenting status reports (D) or involving the sponsor alone (A) does not resolve the board's uncertainty about their responsibilities. A change request (B) is premature and inappropriate at this stage.

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