PGMP · Question #265
A project manager in your program has estimated the cost of a program to be $145,000. As the project manager's project comes close to completion, the project manager realizes that he has still…
The correct answer is A. Gold plating. Gold plating refers to the practice of adding features, enhancements, or functionality that were not requested by the customer or included in the approved scope - even if the additions seem beneficial. In this scenario, the project manager is adding features simply to consume…
Question
A project manager in your program has estimated the cost of a program to be $145,000. As the project manager's project comes close to completion, the project manager realizes that he has still $27,876 left in his project budget. He decides to add some additional features to the project's deliverables in an effort to use the remaining budget. These additions will add value to the project and the project customer is likely to enjoy these new features. This is an example of what term?
Options
- AGold plating
- BValue added change
- CExpert judgment by the project manager
- DErrors and omissions
How the community answered
(24 responses)- A88% (21)
- B8% (2)
- D4% (1)
Explanation
Gold plating refers to the practice of adding features, enhancements, or functionality that were not requested by the customer or included in the approved scope - even if the additions seem beneficial. In this scenario, the project manager is adding features simply to consume the remaining budget, not because they were requested or authorized. This is a form of scope creep and is discouraged in project management because it consumes budget, extends schedule risk, and may not align with the customer's actual needs or the program's strategic objectives. It is not a 'value added change' because no change control process was followed.
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