PGMP · Question #137
All of the following are resources that need to be monitored and controlled except for which one?
The correct answer is C. Quality. In program management, equipment, staff, and facilities are physical and human resources that must be monitored and controlled. Quality is a performance dimension and objective, not a resource, making it the exception.
Question
All of the following are resources that need to be monitored and controlled except for which one?
Options
- AEquipment
- BStaff
- CQuality
- DFacilities
How the community answered
(22 responses)- B9% (2)
- C86% (19)
- D5% (1)
Why each option
In program management, equipment, staff, and facilities are physical and human resources that must be monitored and controlled. Quality is a performance dimension and objective, not a resource, making it the exception.
Equipment is a tangible resource that must be tracked, scheduled, and maintained throughout the program, making it a resource that requires monitoring and control.
Staff are human resources that must be acquired, developed, managed, and released throughout the program, requiring ongoing monitoring and control.
Quality is a performance standard and program objective that is monitored through quality assurance and control processes, but it is not itself a resource - unlike equipment, staff, and facilities, it cannot be allocated, consumed, or inventoried, so it does not belong in the category of resources to be monitored and controlled.
Facilities are physical resources - including offices, labs, and infrastructure - that must be scheduled, maintained, and managed as part of program resource management.
Concept tested: Distinguishing resources from performance objectives in programs
Source: https://www.pmi.org/pmbok-guide-standards/foundational/program-management
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