PFMP · Question #628
Assume you are the portfolio manager for a company that specializes in software, including portfolio management software. It has many components under way to enhance the existing product line but…
The correct answer is C. Have a brainstorming session. After surveys and structured one-on-one interviews have already been conducted, the concern is that some stakeholder groups may be entirely unknown or overlooked. Brainstorming is the appropriate next technique because it is a creative, open-ended group activity that encourages…
Question
Assume you are the portfolio manager for a company that specializes in software, including portfolio management software. It has many components under way to enhance the existing product line but also to move the company into Cloud computing. You regularly prepare reports on the portfolio status but lately have had a large number of stakeholders request ad hoc reports. You decided to survey your stakeholders to learn about their information needs. You next decided to hold some one- on-one interviews with several interested and influential stakeholders in terms of communications requirements. From these interviews you are concerned that some stakeholder groups may be missing so you decided to:
Options
- AConduct another survey
- BHold some lessons learned sessions
- CHave a brainstorming session
- DConvene a focus group
How the community answered
(15 responses)- A7% (1)
- B13% (2)
- C73% (11)
- D7% (1)
Explanation
After surveys and structured one-on-one interviews have already been conducted, the concern is that some stakeholder groups may be entirely unknown or overlooked. Brainstorming is the appropriate next technique because it is a creative, open-ended group activity that encourages participants to freely generate ideas-in this case, identifying stakeholder groups that haven't yet been considered. It surfaces unknown unknowns in a way that structured instruments cannot. Option A (another survey) would only reach already-identified stakeholders and would not surface new groups. Option B (lessons learned sessions) looks backward at past experiences and is not designed for stakeholder identification. Option D (focus group) is still a structured discussion format and is less effective than brainstorming for generating a wide range of new ideas about who might be missing.
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