nerdexam
PMI

PFMP · Question #289

In managing strategic change, the portfolio manager performs stakeholder analysis in order to consider the changing requirements. One of the key stakeholders expressed concerns about the lack of recog

The correct answer is D. This is a key stakeholder and his expectations and requirements should be taken into. In portfolio stakeholder management, key stakeholder expectations and requirements must always be taken into consideration and properly investigated, even when the portfolio manager is personally skeptical. The portfolio manager's role is not to unilaterally accept or reject stak

Strategic Alignment

Question

In managing strategic change, the portfolio manager performs stakeholder analysis in order to consider the changing requirements. One of the key stakeholders expressed concerns about the lack of recognition of the value contribution of his department. The portfolio manager is not convinced with the level of value contribution. Which of the following is considered the best approach to take?

Options

  • AAccept the statement as it is a key stakeholder and the portfolio manager should remain in good
  • BReject the statement
  • CAssign an owner to follow up on this concern and take a decision accordingly
  • DThis is a key stakeholder and his expectations and requirements should be taken into

How the community answered

(37 responses)
  • A
    22% (8)
  • B
    5% (2)
  • C
    8% (3)
  • D
    65% (24)

Explanation

In portfolio stakeholder management, key stakeholder expectations and requirements must always be taken into consideration and properly investigated, even when the portfolio manager is personally skeptical. The portfolio manager's role is not to unilaterally accept or reject stakeholder claims, but to engage with them professionally, investigate the concern, and respond with evidence-based conclusions. Option D reflects this balanced, stakeholder-centric approach. Option A (accepting the statement blindly) is wrong because it skips due diligence. Option B (outright rejecting it) is wrong because it ignores a legitimate stakeholder concern. Option C (assigning an owner to follow up) is reasonable but incomplete – the portfolio manager still carries the accountability for the stakeholder relationship and the decision, so merely delegating it is not the 'best' approach.

Topics

#Stakeholder Management#Strategic Change Management#Expectation Management#Value Recognition

Community Discussion

No community discussion yet for this question.

Full PFMP Practice