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PFMP · Question #236

Which tool or technique is most appropriate for facilitating the outcome of corrective actions?

The correct answer is C. Elicitation techniques. Elicitation techniques - such as interviews, workshops, brainstorming sessions, and facilitated discussions - are used to gather information from stakeholders and subject matter experts to define, refine, and implement corrective actions. When a portfolio issue or performance gap

Portfolio Performance

Question

Which tool or technique is most appropriate for facilitating the outcome of corrective actions?

Options

  • AA risk register
  • BAn issue register
  • CElicitation techniques
  • DStrengths, weaknesses, opportunities, and threats analysis

How the community answered

(33 responses)
  • A
    3% (1)
  • B
    6% (2)
  • C
    91% (30)

Explanation

Elicitation techniques - such as interviews, workshops, brainstorming sessions, and facilitated discussions - are used to gather information from stakeholders and subject matter experts to define, refine, and implement corrective actions. When a portfolio issue or performance gap has been identified, the portfolio manager must engage stakeholders to elicit the root causes, determine appropriate responses, and align on action plans. Risk registers and issue registers are tracking artifacts, not facilitation tools. SWOT analysis is a planning and assessment tool. Elicitation is the active engagement mechanism that drives corrective action outcomes.

Topics

#Corrective Actions#Elicitation Techniques#Portfolio Performance Management#Tools and Techniques

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