How can an administrator access a Windows VM running on a Nutanix cluster if it is unreachable via ping?

Question

Options

• AConnect using Xi Frame
• BOpen a Virtual Console through Prism Central
• CConnect using RDP
• DOpen a Virtual Console through Prism Element

• A
  4% (1)
• B
  4% (1)
• D
  91% (21)

Explanation

When a VM is unreachable over the network (ping fails), network-dependent access methods (RDP, Xi Frame over the network) will also fail. The correct approach is to use the Virtual Console in Prism Element, which provides out-of-band, hypervisor-level console access directly to the VM's display - similar to physically sitting at a KVM-connected monitor. This works regardless of the VM's network state.

• Xi Frame (A) is Nutanix's virtual desktop/application streaming service, which still requires network connectivity.
• Prism Central (B) also offers console access, but Prism Element (D) is the direct, node-level management interface and is the standard tool for VM console access in Nutanix environments. Prism Element is the more direct and correct answer here.
• RDP (C) requires the VM to be reachable over the network, which is explicitly ruled out by the scenario.

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