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NCA-5.15 · Question #27

Refer to the exhibit. An administrator has configured Prism Central to email daily digests of alerts on a cluster. After a week, the administrator notices that digests are not being received. What…

The correct answer is D. The SMTP server is not configured properly. For Prism Central to successfully send email alert digests, a valid SMTP server must be configured with the correct hostname/IP, port, and authentication credentials. If the SMTP server is missing or misconfigured, no emails will be sent regardless of recipient settings. This…

Health and Troubleshooting

Question

Refer to the exhibit. An administrator has configured Prism Central to email daily digests of alerts on a cluster. After a week, the administrator notices that digests are not being received. What is the most likely cause of the issue?

Options

  • AThe recipient address is no" registered with Nutanix.
  • BNutanix support is not enabled as a recipient.
  • CThe tunnel connection has not been enabled.
  • DThe SMTP server is not configured properly.

How the community answered

(45 responses)
  • B
    2% (1)
  • C
    4% (2)
  • D
    93% (42)

Explanation

For Prism Central to successfully send email alert digests, a valid SMTP server must be configured with the correct hostname/IP, port, and authentication credentials. If the SMTP server is missing or misconfigured, no emails will be sent regardless of recipient settings. This is the most likely cause when email delivery has never worked or stops working after a configuration change. Option A is incorrect because recipient addresses do not need to be 'registered with Nutanix' - any valid email address works. Option B is wrong because Nutanix support being a recipient is optional. Option C refers to the Nutanix remote tunnel (used for support access), which has no relation to SMTP email delivery.

Topics

#Prism Central#Email Alerts#SMTP Configuration#Troubleshooting

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