You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?

The correct answer is B. Microsoft 365 E5 or Office 365 E5. PSTN calling through a Session Border Controller uses Direct Routing, which requires the Microsoft Teams Phone System add-on (or a plan that includes it). Microsoft 365 E5 and Office 365 E5 both include the Phone System license, making them the correct choices. Microsoft 365 E3 a

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Question

You need to provide Microsoft Teams users with the ability to perform PSTN calling through a Session Border Controller (SBC). Which licenses can you assign to achieve the goal?

Options

AMicrosoft 365 E3 or Microsoft 365 E5
BMicrosoft 365 E5 or Office 365 E5
COffice 365 E3 or Microsoft 365 E3
DOffice 365 E3 or Office 365 E5

How the community answered

(41 responses)

A
5% (2)
B
90% (37)
C
2% (1)
D
2% (1)

Explanation

PSTN calling through a Session Border Controller uses Direct Routing, which requires the Microsoft Teams Phone System add-on (or a plan that includes it). Microsoft 365 E5 and Office 365 E5 both include the Phone System license, making them the correct choices. Microsoft 365 E3 and Office 365 E3 do NOT include Phone System - it must be purchased as a separate add-on. Therefore, E3 plans alone (A, C, D) are insufficient to enable Direct Routing PSTN calling without also purchasing the Phone System add-on license separately. Only E5 variants include Phone System natively.

Topics

#Licensing#Direct Routing#Teams Phone System#PSTN Calling

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