Your company uses a third-party ticketing system. You need to send an alert to the ticketing system when an IP phone goes offline. What should you do?

The correct answer is A. Add a webhook.. Webhooks in the Microsoft Teams admin center allow you to configure an HTTP endpoint on an external system to receive alert notifications - such as when a Teams IP phone goes offline. The Teams admin center's device alert rules support webhook delivery, enabling automated ticket

Configure and manage Teams Rooms and devices

Question

Your company uses a third-party ticketing system. You need to send an alert to the ticketing system when an IP phone goes offline. What should you do?

Options

AAdd a webhook.
BCreate a live events policy.
CAdd a channel alert.
DAdd a configuration profile for the IP phones.

How the community answered

(25 responses)

A
84% (21)
B
4% (1)
C
8% (2)
D
4% (1)

Explanation

Webhooks in the Microsoft Teams admin center allow you to configure an HTTP endpoint on an external system to receive alert notifications - such as when a Teams IP phone goes offline. The Teams admin center's device alert rules support webhook delivery, enabling automated ticket creation in a third-party system without manual intervention. A live events policy (B) governs who can create live events and is unrelated to device monitoring. A channel alert (C) sends notifications inside a Teams channel, not to an external ticketing system. A configuration profile (D) controls device settings such as display timeout and network settings, not alerting behavior.

Topics

#Webhooks#Device monitoring#Alerting#Third-party integration

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